DCI Module 1 – General Inquiries Practice Test

Prompt acknowledgment and action are required for an urgent hit confirmation, but there isn’t a universal fixed deadline of 30 minutes. The actual timeframe is determined by the agency’s service level agreement or incident response policy and is typically described as acting “as soon as possible” or within a short window tied to the urgency. So stating that the response must be exactly 30 minutes isn’t correct; the correct approach is to adhere to the specific SLA for urgent confirmations, which sets the real deadline.